AI VOICE & CONTACT CENTER

AI-Powered Voice & Contact Center for Healthcare

Autonomous voice AI that handles patient calls, appointment scheduling, point-of-service payments, and real-time EHR sync — HIPAA + SOC 2 Type II.

The shift

From $8 per call to $1. Without losing a single patient.

Legacy Call Centers
  • $6–$8 per call with offshore BPOs
  • 20%+ abandonment during peak hours
  • Manual EHR entry and double-booking
  • Lost revenue from missed POS collections
Procurely Voice AI
  • $1 per call — fully autonomous
  • Zero hold time, 24/7 coverage
  • Live EHR write-back at every step
  • Point-of-service collections built-in
How it works

One call. Four seconds. Fully resolved.

Step 1
Incoming patient call
Routed in <300ms
Step 2
Voice AI engages
Natural conversation
Step 3
Appointment booked
Real-time availability
Step 4
EHR sync complete
Epic / Athena / ModMed
Idle
Capabilities

Built for the way patients actually call.

Autonomous Voice AI

Natural, empathetic conversations. Triage, schedule, reschedule, and answer plan questions without a human handoff.

Point-of-Service Collections

Verify eligibility, present balance, and collect payment in the same call. Lift POS collection rates by 30–60%.

EHR-Native Integration

Live read/write to Epic, Athena, ModMed, eClinicalWorks, NextGen, and DrChrono. No middleware, no scraping.

ROI Calculator

See the math. Today.

Drag the sliders to model your contact center. Numbers update live.

25
1500
1,500
1005,000
$8
$2$15
Your numbers
Current monthly spend
$0
Procurely monthly spend
$0
Annual EBITDA impact
$0
See these numbers in a demo
EHR Integrations

Native to the systems you already run.

Epic
Athena
ModMed
eClinicalWorks
NextGen
DrChrono

EHR names are trademarks of their respective owners. Integrations are vendor-certified or configured per deployment.

Compliance

Healthcare-grade by default.

SOC 2 Type II

Independently audited annually.

HIPAA-Aligned

BAAs available. PHI handled to standard.

Zero Data Retention

PHI never stored on inference paths.

Comparison

Why teams switch.

CapabilityProcurely Voice AIGenesysFive9
Cost per call$1$6–8$5–7
Autonomous voice AI
Healthcare-specific
Live EHR write-back
POS collections built-in
Zero data retention
24/7 coverage with no headcount
Deployment time4–6 weeks6–12 mo4–9 mo

Ready to cut your call center spend by 87%?

Book a demo. We'll model your savings live.